Service & Support

Food equipment service and support, working with you when you need it – Delorme & Primeau

Our service and support grant you the peace of mind you need

Avoid the frustration of calling a manufacturer and waiting on hold for minutes on end, or being told service can’t be there for a week. Our promise to you is that with Delorme & Primeau’s service and support team, that won’t happen. We want to keep earning your business – by making you consistently happy. We stand by our equipment, and we stand by our quality service and support promise, all to serve you better.

A preventative maintenance package that works with you and for you

Our preventative maintenance packages ensure that your equipment will work as you want it to. We realize that down-time can have an effect on your profits, so our preventative maintenance packages can keep your equipment looking and working like new. Periodic visits help prevent equipment failures and maintain user training levels. They also help you save as we provide the following discounts depending on the package you select:

  • Gold – Maintenance performed every 2 months (25% discount on parts)
  • Silver – Maintenance performed every 3months (15% discount on parts)
  • Bronze – Maintenance performed every 6 months (10% discount on parts)

Flexible, custom packages that are tailored to your specific needs are also available.

Additional benefits of Delorme & Primeau’s preventative maintenance package

  • Designed for your unique needs
  • Competitive hourly rates
  • Up to 50km radius covered (at no additional charge!)
  • Extends the life of your equipment

Our maintenance and repair service line is open 7 days a week, from 8:00 a.m. to 8:00 p.m. est.

Give us a call at 514.329.2605 or email us at
for all your servicing needs.

Food service equipment distribution & support for over 35 years